By Myra Myra
It’s no secret that we like to get our eat and party on in the Rainier Valley. In the most diverse zip code in the county, it’s no wonder you can do your Pilates and get a slab of ribs all on the same block. We care about the social health of our community, so we pull out the dough to patronize businesses even if financial experts tell us to stay home and save. We have a strong love affair with the businesses in our community, but some of our “lovers” haven’t been treating us right.
If you’re female, you know there are certain places in the area where you have a better chance of winning the lottery than getting a drink. Some say they’d rather visit the Mt. Baker McDonald’s than a popular Sunday breakfast spot because they’ll at least get their food within an hour and with a smile. Friends in other cities laugh when I say there’s a coffee shop that won’t let you bring a laptop in on the weekends.
I wish I could share the laughter, but I find myself asking the question: Is the Rainier Valley getting a reputation for poor customer service? No one’s asking for a massage with the meal, but some basic customer service would be nice.
To be fair, every place has its off day. People call in sick, places get slammed and most of us lack the patience to understand that stuff happens that’s beyond anyone’s control. But what if it goes beyond one rough day? What if the prices are so outrageous that there’s no way to justify excuses? I love fried chicken like the next person, but should it be priced the same as a salmon dinner? Most people will give a spot a couple times to get better. If things don’t improve, people will stop going. Yes, they lost your money, but the problem still exists.
Rather than ignoring the problem, it would help if we as a community spoke up about poor service. Don’t just not leave a tip and never return; ask for the manager or even the owner. The sooner businesses are put on Front Street about their customer service, the sooner it’s fixed. People are always chanting “Shop Local”, but with that comes some conditions.
We love you Rainier Valley businesses, but either treat us right or we’re going to have to find a new boo!
Seattle-based Nordstrom is known far and wide for its commitment to stellar customer service. For many years, new employees were given a copy of the famous Nordstrom’s Employee Handbook – a single 5 x 8-inch gray card containing just 75 words, including:
Welcome to Nordstrom. We’re glad to have you with our Company. Our number one goal is to provide outstanding customer service. Set both your personal and professional goals high. We have great confidence in your ability to achieve them.
Myra Myra on the Wall is a semi-regular column written by a hip, Rainier Valley 20-something who seeks to uncover all the fantastic happenings happenings in Southeast Seattle for those of us who don’t necessarily equate going downtown with having a good time. Email Myra with your favorite south-of-I-90 hang-outs, upcoming events or random observations about hidden south-end spots. Photo/do communications
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Walking into the cafe for the first time, I had full mental notes of what I was sure was going to happen. There was going to be a long line and I just knew they were going to burn my toast like a certain restaurant always does.

It’s 10:55 am on a Saturday morning and I’m starting to get restless. Jemil’s Creole Café at the Northwest African American Museum (NAAM) opens it’s doors at 11 am. and as I peer inside, I can see the owner of the café preparing for yet another day of authentic New Orleans cuisine.
Chef Jemil does all of the food preparation himself; so while you’re waiting for your meal, start with a cup of Café Au Lait, a New Orleans coffee tradition that is half coffee and half milk and chicory. This savory treat will make you wonder if a trip to New Orleans is necessary to experience more sweet, southern delights.
More importent than Tim’s drink mixing abilities are his conversation skills. There are no indifferent bartenders here. Tim really wants to know who you hooked up with or how you feel about Ken Griffey Jr. coming back to the Mariners.









Who to know, where to eat & what to do in one of America’s most diverse zip codes!

























